Support
How can we help?
Questions about your account, billing, refunds or exports? Send us a message and a member of our team will get back to you.
Billing & refunds
Refund requests are reviewed by a person. Include the email on your account and we'll look into it.
Privacy & deletion
You can delete your account any time from Account settings. Deletion removes your resumes and generated PDFs.
Bienvenue Au Rural MB
For questions about our job board or services, use the contact page on our main website.
Contactez-nousWill the AI make things up about me?
No. AI suggestions improve wording and clarity while keeping your facts intact. They never add numbers, employers, tools, dates, or qualifications you didn't provide. When a detail could strengthen a line, you'll see an optional question instead of a made-up achievement.
Do I need an account to start?
No. You can start writing right away, and your draft is stored in this browser on your device. You'll be asked to sign in when you want to save to the cloud, use AI writing help, or export a PDF — your draft comes with you.
What happens to job descriptions I paste?
They're used to generate tailoring suggestions for that request and aren't saved to your account. Suggestions you don't accept aren't kept either.
Can I use it for jobs on the Bienvenue Au Rural MB job board?
Yes. Copy the description of any posting from our job board — or any other site — into the tailoring panel to get suggestions grounded in that specific role. Tailoring is part of the Pro plan.
Will my resume get past applicant tracking systems?
Exports use a clean, conventional layout with real selectable text, standard section headings, and a simple reading order. That said, no tool can honestly guarantee how any specific ATS or recruiter will rank a resume, and we don't claim to.
What happens if I cancel Pro?
You keep Pro access until the end of the period you've paid for. After that, all of your resumes stay viewable and copyable, and you choose one to keep editing on the Free plan. We never delete your resumes because a subscription ended.
Can I edit on my phone?
You can browse, preview your resume, and manage your account and billing on a phone. For editing, we recommend a laptop or desktop screen (at least 1024px wide) so the form and live preview fit side by side.
Can I import my existing resume or LinkedIn profile?
Not yet. For now you enter your details in the structured editor. Imports are high on our list for a future release.
How much does it cost?
Free is $0 with 1 resume, 5 lifetime AI actions, and 1 lifetime PDF export. Pro is $15 USD per month, tax included, with 10 resumes, 100 AI actions per billing month, job tailoring, and unlimited exports.